Thanks for shopping at Janani Computers.
Customers can cancel orders
any time before Ship.
Customers can return
products within 24 hours time of receiving delivery on the following conditions:
eligible for a return, your item must be unused and in the same condition that
you received it. Your item must be in the original packaging. Your item needs
to have the receipt or proof of purchase.
2) Customers have to bring
the product to any of Janani computers sales points, You will be responsible for paying for your own shipping
costs for returning your item. Shipping costs are nonrefundable.
3) If a customer received a
manufacturing defected product than the customer has to visit any of our shops
where our specialists will review the product first and then take the necessary
steps to changing the product if it is in need of replacement.
4) In the case of ordering
online, after receiving the product, if any manufacturing issues or problems
are noticed or discovered than customer has to inform us within 24 hours via
our hotline service.
5) Product does not work
properly after 3 days of delivery” this case will fall into
the warranty program. customers will bring the product to any of Janani computers
points for warranty claim.
6)If a Customer is buying
any product from our Website after reading the description and provided
information’s about the particular product and is received successfully
without any faults and later if the product is not compatible with your setup
or if you do not want it anymore, then you will not be allowed to change or
return the product.
If customers found broken or packet damaged product then we are requesting not
to receive the product from courier service. If the customer receives courier
damaged product then he/she have to take his/her own liability and any kind of
complaint won't be acceptable.
specific reasoning's, product(s) will be allowed to be returned and refunded
back to you within 3 to 10 working days and in the case of online purchase, the
procedure may take longer to execute.
Refund charge applicable for Bkash / Online / POS payment refund.